Trunk to Trunk Transfer

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This topic has 3 voices, contains 3 replies, and was last updated by Avatar of techsupport  102 days ago.

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January 26, 2012 at 3:38 pm #272
Avatar of bama2214
bama2214

Trying to dial into voice mail and select *2 and dial a cell phone number from my voice mail. I am using analog trunks. I can see the system trying to access a line but the call does not complete. Will this work with analog trunks or only with a PRI?

January 27, 2012 at 1:59 pm #273
Avatar of gakk
gakk

In your transfer action from *2, are you including the system dial-out access number (e.g., 9) before the desired number?

Of course you need to enable the analog trunks with the ability to make off-switch forward/transfer calls. Has this been done?

February 7, 2012 at 2:50 am #309
Avatar of techsupport

Hi! my advise try do use different trunk group of incoming and outgoing for analog trunk.

February 7, 2012 at 2:51 am #310
Avatar of techsupport

try to use different group of your incoming and outgoing. Tested working

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