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IP Office Overview

IP Office is a modular communications solution that scales from 2 to 360 users. It provides a hybrid PBX with both Time Division Multiplexing (TDM) and IP Phone support that can be used in either mode or both concurrently. IP Office has data capabilities built in, providing IP routing, switching and Firewall protection between LAN and WAN. IP Office has an integrated software applications suite that delivers a contact center, voice and email messaging, Interactive Voice Response, conferencing and computer telephony integration. IP Office solutions are built from hardware units and application software. Hardware provides the connectivity for voice and data circuits and processor units for the solution software. Each IP Office solution will require a system processor unit (Small Office Edition, IP406, IP412 and IP Office 500), trunk connections to service provider, and expansion modules for TDM phone cabling. IP Phones connect over LAN connections to the IP Office solution.

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IP OFFICE 500 and Release 4.0 Product Updates

Avaya IP Office Standard Edition (Release 4.0) Software
Available exclusively on IP Office 500, IP Office Standard Edition software provides business with a cost effective IP solution that can evolve as their business evolves, and is enabled by default with IP Office 500. IP Office Standard Edition supports 2 to 32 users with feature-rich, business quality voice communications in any combination of Digital, Analog or IP (including IP DECT Wireless, WiFi and PC Softphone). Conferencing for up to 64 parties, CTI capabilities with Phone Manager, flexible connectivity (cable, DSL, T1, ISDN and SIP), 2 x 10/100 Mbps switched Ethernet ports and optional voicemail/automated attendant all in a flexible and easy-to-install unit.

Avaya IP Office Professional Edition (Release 4.0) Software

Available as a simple licensed upgrade to your IP Office 500 system, IP Office Professional Edition software extends the capacity to 272 users and 'switches on' available advanced applications such as VoiceMail Pro, Compact Contact Center, Interactive Voice Response (IVR), Conferencing Center and SCN (Small Community Networking - allows for a total of 500 users forming an integrated system across up to 16 sites).

Avaya IP Office 500

Avaya IP Office 500 is a modular, flexible design. The 4 universal slots house interface cards (Digital stations and Analog devices), and each interface card can also support a 'daughter' card (4 analog trunk and 2 or 4 port BRI), this design approach ensures cost effective, smooth growth. IP Office 500 supports 2 to 272 users and up to 4 T1/E1 lines (96/120 channels), 32 ISDN BRI channels and 144 analog trunk lines are available. New to release 4.0 is SIP trunking (Session Initiation Protocol). Customers can enjoy low-cost call services with up to 128 connections to Service Providers offering "SIP trunk services" (often including free site-to-site calling). A new feature key, the 'Smart Card' fits securely inside the control unit, reducing the risk of loss or damage. IP Office 500 provides up to 128 voice compression module (VCM) channels available in 32 or 64 channel cards (four VCM channels are included). Additional VCM capacity is easily extended by purchasing a license key. The Legacy Carrier Card ensures existing IP Office users can painlessly migrate to the new platform by re-using their existing trunk interfaces (Analog 4 port trunk, PRI/T1 24 expansion, and PRI/T1 48 expansion).

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